Our fees vary by room and session type. Please visit our Nursery Fees page for a full breakdown of daily, half-day, and weekly rates for each age group.

Yes, we accept both 15 and 30 funded hours for eligible families. Funded hours can be stretched across the week to suit your schedule. We handle all the paperwork and can help you check your eligibility.

Yes, a one-off registration fee applies for all new starters. This secures your child's place and covers initial administration. Please contact us for the current amount.

Yes, we offer a discount for siblings attending at the same time. Please speak to our team for full details on our sibling pricing.

Yes, all meals, snacks, and refreshments are included in our session fees at no extra cost. This includes breakfast, lunch, tea, and healthy snacks throughout the day.

Children enjoy a structured but flexible daily routine that includes free play, guided activities, outdoor time, meals, rest periods, and circle time. The exact schedule varies by age group, and you can view a sample daily routine on our Early Years page.

Yes, our kitchen team caters for all dietary requirements and allergies. We ask parents to inform us of any allergies or special dietary needs during the registration process, and we work closely with you to ensure your child is safe and well-fed.

Yes, outdoor play is a core part of every child's day at NexGen Stars. Our purpose-built outside area is used 365 days a year, rain or shine, with appropriate clothing and all-weather surfaces.

We ask parents to provide a spare change of clothes, nappies and wipes if needed, and any comfort items your child may need. All meals, snacks, and sun cream are provided by us.

Yes, we provide a dedicated rest area with individual cots and mats. Nap and rest times are guided by each child's individual needs and home routine, and we work with parents to keep things consistent.

We follow the Early Years Foundation Stage (EYFS) framework, the national standard for learning, development, and care from birth to five. It covers seven key areas of learning tailored to each age group.

Each child has an individual learning journal where practitioners record observations, milestones, and next steps. We share progress updates with parents regularly and welcome discussions about your child's development at any time.

Every child is assigned a key worker, a dedicated practitioner who takes primary responsibility for your child's care, learning, and daily updates. They are your main point of contact and help ensure your child feels settled and secure.

Our pre-school programme focuses on school readiness through phonics, early maths, literacy, social skills, and self-regulation. We track progress against the EYFS Early Learning Goals and work closely with local schools to ensure a smooth transition to reception.

Breakfast Club runs from 7:30am and includes a freshly prepared breakfast with hot options, cereals, fresh fruit, and drinks. Children are supervised by our team and walked or transported to school afterwards.

Children are collected from school and brought to NexGen Stars where they receive a healthy snack, have time for homework support, and enjoy activities including sports, arts and crafts, and free play. Pick-up is flexible until 6:00pm.

Yes, extended evening sessions are available Monday to Friday until 8:00pm. Children enjoy a light evening meal and wind-down activities. This can be booked regularly or on an ad hoc basis.

Yes, we offer holiday club sessions during school holidays for children aged 6 to 16. Full-day sessions are available with planned activities, meals, and supervised care throughout.

We collect from several local schools in the Leyton area. Please contact us with your child's school name and we can confirm whether we currently cover it or can arrange collection.

Yes, every member of our team holds an enhanced DBS check. All staff are trained in safeguarding, first aid, and child protection procedures, with regular refresher training throughout the year.

All practitioners hold a minimum Level 3 qualification in childcare and education. Many of our team have additional specialist training in areas such as SEN, speech and language, and outdoor learning.

We meet or exceed the statutory requirements set by Ofsted. Our ratios are typically 1:3 for under-twos, 1:4 for two-year-olds, and 1:8 for three to five-year-olds.

If your child becomes unwell during the day, we will contact you immediately. We follow a 48-hour exclusion policy for sickness and diarrhoea in line with NHS guidance. All staff are paediatric first aid trained.

Yes, NexGen Stars is fully registered with Ofsted and operates in accordance with all regulatory requirements. Our latest inspection report is available on request or via the Ofsted website.

Simply contact us by phone, email, or through our website enquiry form. We will arrange a visit, discuss your needs, and guide you through our simple registration process.

Yes, every child receives a tailored settling-in period before starting full sessions. This typically includes short visits with a parent present, followed by gradually longer sessions on their own, so your child can build confidence and familiarity with their key worker and surroundings.

Yes, we are flexible and understand that family needs change. Session changes can usually be accommodated with reasonable notice, subject to availability. Speak to our team and we will do our best to help.

We require one month's written notice if you wish to withdraw your child from the nursery. Full details are included in our terms and conditions provided at registration.